4K Sales & Service Cameras improve the motivation, enthusiasm & accountability of Service Advisors. Our Clients are improving their Service Customer Retention and Loyalty.
Service Drive waiting
With the 4K Sales & Service Cameras, Customers will not be kept waiting unnecessarily. They will receive more prompt attention when dropping off and collecting their vehicles. The incredible clarity of the 4K Sales & Service Cameras allows Service Managers to examine in great detail Customer responses and reactions to the service they receive, both live and post-incident.
Most impressive Service Advisor activity… from the Customer opening his vehicle door, the Advisor reaches the Customer’s vehicle in 12 seconds, and shakes his hand in 17 seconds!
Still waiting for an Advisor after 6 minutes:
Walk-arounds?
Many Service Advisors do not perform correct walk-arounds, and do not communicate up-selling opportunities:
More friendly, courteous and respectful
Your Advisors will treat Customers in an even more friendly, courteous, and respectful way, knowing all their activity is being watched by the 4K Sales & Service Cameras, raising their awareness, giving an even more enjoyable and satisfying experience for Customers, leading to improved Customer Retention and Loyalty.
Pre-existing vehicle damage
Any pre-existing damage on Customers’ vehicles will be clearly recorded as the vehicle arrives on the Service Drive.
Zoom. Digital PTZ
You can Zoom in on any live or recorded image, because each camera has 8,300,000 pixels:
Service Advisor Training
Training will be greatly enhanced. By watching Video Playback of Advisors interacting with Customers, you will be able to much more fully study and observe each Advisor’s performance and work habits. By doing this, you will improve Service Customer Retention and Loyalty.
Our Salespeople love when we play back video in our sales meetings."
I could not be more thrilled with the incredible clarity of the picture quality of the Sony megapixel cameras."
Each and every case has been resolved, without exception, by the video playback."
After being reluctant for years to invest in security cameras for our dealership, now I am just disappointed that we waited so long to make the deal."
I recommend Business Camera Corporation to all dealerships seeking to upgrade their security cameras and improve customer experiences.”
It’s amazing what we learn from watching the body language on camera of our salespeople with customers."
The body language is absolutely vital. When you see the deals start on camera on the lots, it’s fascinating to me."
It’s so valuable. I told a salesman what an incredible job he had done in closing a deal that we watched on camera."
The cameras allow me to be in multiple places at the same time."